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Agreement - Early Termination

Contract information on early termination

If you have entered into a Month-to-Month, 24-Month or 36-Month agreement, you may qualify for an early termination. To proceed with the early termination please download the agreement termination form and send the completed form to the following address: termination@linkeo.ca

Reminder of our T&C regarding early termination:

5.2 - The Contract shall be automatically renewed by tacit renewal beyond the Initial Period, in successive periods of one year, unless expressly terminated by either party, by written notice sent by fax to 1-855-370-6566, at least three (3) months before the end of the current period, be it the Initial Period or one of the above-mentioned successive periods. 

5.6 - If the Contract is entered into for an indefinite period as provided for in the Special Conditions, the Customer may terminate the Contract at any time, without cause, by giving 30 days’ notice, by sending the completed termination form to the following email address: termination@linkeo.ca. The termination form may be downloaded from Linkeo’s website under the heading «Agreement»: www.linkeo.ca/agreement.php.

5.7 - If the Contract is entered into for a fixed period of 12 months or less as provided for in the Special Terms and Conditions, the Customer may terminate the Contract before the end of the Term, only if all the amounts owed under the Contract for the complete Term are paid to Linkeo by the Customer and that the notice of termination has been received by Linkeo within the delay provided for at section 5.2 hereof.

5.8 - If the Contract is entered into for a fixed period of more than 12 months as provided for in the Special Terms and Conditions, the Customer may terminate the Contract before the end of the Term, without cause, at any time after the 12th month of the Contract as long as the early termination fees have been paid by the Customer to Linkeo. The early termination fees are calculated based on the discounts offered to the Customer during the first year of the Term. After the 12th month, the termination fees are progressively reduced over the remaining Term of the Contract. To cancel and/or determine the amount of the early termination fees to be paid, the Customer must send the completed termination form to the following email address: termination@linkeo.ca. The termination form can be downloaded from Linkeo’s website under the heading «Agreement»: www.linkeo.ca/en-ca/agreement.php . The termination procedure will be considered valid once the termination fees have been perceived by Linkeo. 

Should you need to discuss your agreement or ask any question, we remind you that our Customer Service is here for you : call 1-855-254-6536 or send an email to service@linkeo.ca

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